Eligible accounts must meet all of these criteria to receive an Opt-Out Letter:

• Those on the utilities default/standard supply rate and not shopping with an alternate supplier

• Customers on an electric cooperative are not eligible for the aggregation.

• Those not on “Percentage of Income” (PIPP) plan with the utility

• Commercial accounts that use less than 700,000 kWh annually and not considered a “mercantile” account.

• Not on the “Do Not Aggregate” list with the PUCO.

If an account does not meet the above criteria, they will not receive an opt-out letter and would not be included in the aggregation program.

Door-to-door solicitors are everywhere and the phone calls to buy energy seem to never end. Don’t be fooled by these offers. The supplier of the aggregation will never come to your door! Some salespeople may display a solicitor’s permit from or official looking badge. THE PERMIT IS NOT AN ENDORSEMENT BY THE COMMUNITY, and the badge may be misleading. They may claim they work with the utility or XYZ Energy company and offer rates far below anything you presently are receiving. Please do not show them your energy bill.  Also, beware of robo-calls and phone solicitors claiming that “your utility account has been flagged for review.” This is also a scam by an unethical broker or supplier designed to mislead you.

If you have questions, don’t hesitate to close the door on the scammers and call your local officials.

Your energy supplier(s) can answer most program questions. In addition, the Energy Alliances team is available Monday - Friday 8AM - 4:30PM by phone at (513) 794-5555 or (800) 735-0359, or you can leave us a message while we’re out and we will get back to you as soon as possible! You can also visit our contact page for more ways to get in touch.